Resources & data
Stats, glossary and reference materials on online education.
Online school legal docs: terms of sale, privacy policy, refunds
Three documents that close most of an online school's risk: public offer (terms of sale), privacy policy and refund policy. What to put in each, how to survive a chargeback, and a one-day checklist.
Online school team: who to hire first and what to keep doing yourself
A hiring order for online schools: which role comes first, how many hours a task must eat before you delegate it, what a founder never hands over, and where automation replaces a hire entirely.
Online School Analytics: 9 Metrics Worth Checking Every Week
Activation, completion, WAU, churn, funnel conversion, LTV, CAC, refunds and NPS — nine numbers that fit on one screen and honestly show where your school loses money and students.
